If you have a grar.com email address (even if you don't use it) please follow these instructions.

 

There are several different versions of Outlook and Outlook Express.  Because of that, these instructions may not be exact for your version.  I will provide exact instructions for the most widely used versions of both Outlook and Outlook Express, but some settings may be located in places other than I will describe. In addition, you may be using an email program other than Outlook or Outlook Express - in that case you're pretty much on your own... 

 

DO NOT CHANGE INCOMING MAIL SERVER SETTINGS!!!

 

Please note that your incoming mail server might not be a grar.com address - that's OK.  DO NOT CHANGE THE INCOMING MAIL SERVER SETTINGS.

 

OUTLOOK:

1. Click Tools, Email Accounts

2. Verify that "View or change..." is selected and click Next

3. For EACH OF the email accounts, click the email account then click Change...

4. Change the OUTGOING email server to smtp.grar.com.  DO NOT CHANGE THE INCOMING EMAIL SERVER.  Double check that you type smtp correctly.  It’s like Sam Mary Tom Paul

5. Click More Settings...

6. Click the Outgoing Server tab

7. Change or verify that "My outgoing server (SMTP) requires authentication" is checked.

8. Change the next setting down to "Log on using" and type in your grar.com email address and password. 

9. Check Remember password

10. DO NOT CHANGE ANY OTHER SETTINGS ON THIS PAGE – DO NOT CALL ME AND ASK IF YOU NEED TO CHANGE ANY OTHER SETTINGS ON THIS PAGE – THERE ARE NO OTHER SETTINGS ON THIS PAGE THAT NEED TO BE CHANGED.

11. Click the "Advanced" tab

12. Notice which of the two topmost settings are for the OUTGOING server.  DO NOT MAKE ANY CHANGES TO THE INCOMING SERVER SETTINGS

13. Change or verify that the setting for "This server requires an encrypted connection (SSL)" is NOT checked and the port number is 25. 

14. Click OK

15. Click Next

16. Repeat from step 3 for each email account

17. Click Finish

18. Send a test email. 

 

 

 

OUTLOOK EXPRESS:

1. Click Tools, Accounts

2. Click the Mail tab

3. For EACH OF the email accounts, click the email account then click Properties

4. Click the Servers tab

5. Change the OUTGOING email server to smtp.grar.com.  DO NOT CHANGE THE INCOMING EMAIL SERVER.  Double check that you type smtp correctly.  It’s like Sam Mary Tom Paul

6. Verify or place a checkmark in "My server requires Authentication" then click Settings...

7. Change the setting to "Log on using" and type in your grar.com email address and password. 

8. Check Remember password

9. DO NOT CHANGE ANY OTHER SETTINGS ON THIS PAGE – DO NOT CALL ME AND ASK IF YOU NEED TO CHANGE ANY OTHER SETTINGS ON THIS PAGE – THERE ARE NO OTHER SETTINGS ON THIS PAGE THAT NEED TO BE CHANGED.

10. Click OK

11. Click the "Advanced" tab

12. Notice which of the two topmost settings are for the OUTGOING server.  DO NOT MAKE ANY CHANGES TO THE INCOMING SERVER SETTINGS

13. Change or verify that the setting for "This server requires an encrypted connection (SSL)" is NOT checked and the port number is 25. 

14. Click OK

15. Send a test email.

16. Repeat from step 3 for each email account

17. Click Close