PC Specialist Grand Rapids

Rate schedule for Urgent Calls

(616) 648-2800

 

While every effort is always made to respond to requests for service in a timely manner, at times our schedule does not allow for the attention that you feel your particular situation deserves.  Often while working on a project, cell phones are turned off or left behind in the vehicle, making contact virtually impossible even in the most urgent of cases.  For those situations, we have implemented a fee-based cell-phone contact method.  It is available 24 hours a day, seven days a week.  The urgent calling fee is in addition to normal charges, which can be found at www.pc-specialist.com/rates.pdf. 

 

If your situation is not urgent, or you do not want to incur the additional charge, please leave a voice mail at 616-481-5365.  We will respond as soon as possible. 

 

 

M-F 9:00AM – 5:00 PM  $25.00

 

M-F 5:00 PM – 9:00 PM $50.00

 

M-F 9:00 PM – 9:00 AM $100.00

 

All rates including urgent calling surcharge and service rates are doubled on weekends beginning at 5:00 PM Friday afternoon and ending 9:00 AM Monday morning and on generally recognized Holidays. 

 

If your call goes to voicemail, a five-minute response time is guaranteed or $1.00 per minute is subtracted after five minutes down to $0.00. 

 

Any of these charges may be waived or adjusted at the discretion of PC Specialist.

 

Revised 04-20-2007